{"id":229,"date":"2022-06-09T15:33:43","date_gmt":"2022-06-09T19:33:43","guid":{"rendered":"https:\/\/cbbrooklyn.cityofnewyork.us\/cb17\/?page_id=229"},"modified":"2025-08-28T13:47:51","modified_gmt":"2025-08-28T17:47:51","slug":"file-a-complaint","status":"publish","type":"page","link":"https:\/\/cbbrooklyn.cityofnewyork.us\/cb17\/contact\/file-a-complaint\/","title":{"rendered":"File a Complaint"},"content":{"rendered":"<header>\n<div class=\"formHeader mx-auto max-width-2 lg-rounded-big md-rounded-big sm-rounded-big white\">\n<h2 class=\"formName\">Submit a Request or Complaint<\/h2>\n<p class=\"formDescription break-word\">Use the form below to quickly and easily submit your complaints and requests.<\/p>\n<p class=\"formDescription break-word\"><strong>Please file the complaint with 311 first:<\/strong> We can follow up on your complaint more easily if you can provide us with your 311 complaint reference number.<\/p>\n<p class=\"formDescription break-word\"><strong>Document your complaint:<\/strong> Keep notes about your complaint, using as much detail as possible, and make a note of the date\/time of each occurrence\/incident. Please include Address and\/or Cross Streets when filing.<\/p>\n<p class=\"formDescription break-word\"><strong>Collect photo, video, or audio evidence:<\/strong> This can help prove that the violation occurred as well as when it occurred. Please be sure to take clear photos and videos.<\/p>\n<\/div>\n<\/header>\n<div class=\"formFieldAndSubmitContainer px3 py1\">\n<div class=\"formFieldContainer mx-auto max-width-2\"><strong>Take detailed notes:<\/strong> Have a pen\/digital note-taking app handy to write down any information that might be important later (reference number; names, cross streets, descriptions, etc.)<\/div>\n<div><\/div>\n<\/div>\n<div><script type=\"text\/javascript\">\n\/* <![CDATA[ *\/\nvar gform;gform||(document.addEventListener(\"gform_main_scripts_loaded\",function(){gform.scriptsLoaded=!0}),document.addEventListener(\"gform\/theme\/scripts_loaded\",function(){gform.themeScriptsLoaded=!0}),window.addEventListener(\"DOMContentLoaded\",function(){gform.domLoaded=!0}),gform={domLoaded:!1,scriptsLoaded:!1,themeScriptsLoaded:!1,isFormEditor:()=>\"function\"==typeof 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data-form-theme='gravity-theme' data-form-index='0' id='gform_wrapper_9' >\n                        <div class='gform_heading'>\n                            <h2 class=\"gform_title\">File a Complaint<\/h2>\n                            <p class='gform_description'><\/p>\n\t\t\t\t\t\t\t<p class='gform_required_legend'>&quot;<span class=\"gfield_required gfield_required_asterisk\">*<\/span>&quot; indicates required fields<\/p>\n                        <\/div><form method='post' enctype='multipart\/form-data'  id='gform_9'  action='\/cb17\/wp-json\/wp\/v2\/pages\/229' data-formid='9' novalidate>\n                        <div class='gform-body gform_body'><div id='gform_fields_9' class='gform_fields top_label form_sublabel_below description_below validation_below'><div id=\"field_9_11\" class=\"gfield gfield--type-honeypot gform_validation_container field_sublabel_below gfield--has-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_9_11'>URL<\/label><div class='ginput_container'><input name='input_11' id='input_9_11' type='text' value='' autocomplete='new-password'\/><\/div><div class='gfield_description' id='gfield_description_9_11'>This field is for validation purposes and should be left unchanged.<\/div><\/div><div id=\"field_9_1\" class=\"gfield gfield--type-text gfield--input-type-text gfield--width-half gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_9_1'>First Name<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_text'><input name='input_1' id='input_9_1' type='text' value='' class='large'     aria-required=\"true\" aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_9_3\" class=\"gfield gfield--type-text gfield--input-type-text gfield--width-half gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_9_3'>Last Name<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_text'><input name='input_3' id='input_9_3' type='text' value='' class='large'     aria-required=\"true\" aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_9_5\" class=\"gfield gfield--type-phone gfield--input-type-phone gfield--width-full gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_9_5'>Phone Number<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_phone'><input name='input_5' id='input_9_5' type='tel' value='' class='medium'   aria-required=\"true\" aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_9_6\" class=\"gfield gfield--type-email gfield--input-type-email gfield--width-full gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_9_6'>Email<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_email'>\n                            <input name='input_6' id='input_9_6' type='email' value='' class='medium'    aria-required=\"true\" aria-invalid=\"false\"  \/>\n                        <\/div><\/div><div id=\"field_9_7\" class=\"gfield gfield--type-text gfield--input-type-text gfield--width-full gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_9_7'>311 Complaint Reference Number<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_text'><input name='input_7' id='input_9_7' type='text' value='' class='medium'     aria-required=\"true\" aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_9_8\" class=\"gfield gfield--type-textarea gfield--input-type-textarea gfield--width-full gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_9_8'>Please describe your complaint in detail below<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_textarea'><textarea name='input_8' id='input_9_8' class='textarea medium'     aria-required=\"true\" aria-invalid=\"false\"   rows='10' cols='50'><\/textarea><\/div><\/div><div id=\"field_9_9\" class=\"gfield gfield--type-textarea gfield--input-type-textarea gfield--width-full gfield_contains_required field_sublabel_below gfield--has-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_9_9'>How can we help you resolve this complaint?<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_textarea'><textarea name='input_9' id='input_9_9' class='textarea medium'  aria-describedby=\"gfield_description_9_9\"   aria-required=\"true\" aria-invalid=\"false\"   rows='10' 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